EcoSmart Fires

To turn on an EcoSmart Fire, simply use the supplied lighting rod and lighter. After filling the burner with bioethanol fuel and allowing it to absorb for a few minutes, use the lighting rod to safely ignite the burner. Always follow the user manual for your specific model to ensure safe operation.

Filling an EcoSmart Fire is easy and safe using the included e-NRG fuel bottle and nozzle. Insert the nozzle into the burner’s filling point and fill until the fuel level indicator shows it's full. Allow the fuel to settle before lighting. Only use e-NRG bioethanol fuel for optimal performance and safety.

The burn time of an ethanol fire pit depends on the burner size and fuel capacity. On average, EcoSmart Fires last between 7 to 11 hours on a full tank of e-NRG bioethanol. Larger burners offer longer burn times, making them ideal for extended entertaining.

Yes, ethanol fires do produce real heat. EcoSmart Fire models can provide between 1.5 kW and 4.5 kW of heat output, depending on the size of the burner. They’re ideal for creating a warm, comfortable atmosphere in outdoor and sheltered spaces.

Ethanol fireplaces are generally cost-effective to run, especially when used for ambience or occasional heating. Because they use clean-burning bioethanol fuel and require no electricity or gas connections, they offer an energy-efficient alternative to traditional outdoor heaters.

Running costs will vary depending on the size of the burner, frequency of use, and fuel consumption rate, but many homeowners find them to be an affordable option for adding warmth and atmosphere without ongoing utility expenses. For the best efficiency, it's recommended to use high-quality bioethanol fuel and follow the manufacturer’s guidelines for safe and economical operation.

Ethanol fires produce very little to no noticeable odour when burning, especially when using high-quality bioethanol fuel like e-NRG. Because the fuel burns cleanly—without smoke, soot, or ash—there is typically no lingering smell during regular operation.

That said, you may notice a slight scent when the fire is first lit or immediately after it is extinguished. This is normal and generally very mild. Using premium fuel and following the manufacturer's instructions will help minimise any temporary odours. Overall, ethanol fireplaces are considered a clean and low-odour alternative to wood or gas-burning options.